This Privacy Policy explains how Compare Your Parking Deals uses personal information when you search for airport parking, obtain a quote, begin or complete a booking, manage a reservation or contact our team. We aim to use only the information needed to provide and support our service and to be clear about the choices available to you.
Compare Your Parking Deals is a trading name of COMPARE HUB LTD. Where we decide why and how personal information is used, COMPARE HUB LTD is the data controller.
We use personal information for the following main purposes:
The legal basis we rely on depends on what we are doing. It may include steps taken at your request before a contract, performance of a contract, compliance with a legal obligation, our legitimate interests where appropriate, or consent where consent is required.
Depending on your interaction with us, this may include:
Compare Your Parking Deals does not collect, store or process your full card number, card security code or other card credentials.
When you pay online, your card credentials are entered into and processed by the secure third-party payment gateway. We receive only the limited information needed to administer the booking, such as the amount, payment outcome/status, transaction reference and any refund status. This means your full card credentials are not held in CYPD booking records.
Most information comes directly from you when you search, enter your details, start or finish a booking, manage a reservation or contact us. We may also receive information needed to administer a booking from the selected parking provider, payment gateway, booking partners and suppliers that support our website or customer service.
Messages needed for your booking
A completed reservation requires us to communicate with you. We may therefore send confirmation emails, arrival or collection instructions, amendment or cancellation information, refund updates, operational changes and replies from customer support. These are service messages rather than marketing.
Quotes, incomplete bookings and promotions
Where permitted by law, we may follow up after you request a price or start a booking without completing it, and we may tell you about relevant Compare Your Parking Deals airport parking offers or discounts.
For email and SMS marketing, we may rely on the PECR soft opt-in where its conditions are satisfied, including giving you an opportunity to opt out when your contact details are collected and providing a simple opt-out in later marketing messages.
Where permitted by law, we may also contact you by live telephone call about your quote, incomplete booking or relevant parking offers. We respect your marketing preferences and you can tell us at any time that you do not want further marketing contact.
You can opt out through the unsubscribe facility in an email, the opt-out instruction in an SMS, by telling our team during a call, or by contacting us. We may retain limited suppression information so that your choice continues to be honoured.
We do not sell your personal information. We may disclose only the information reasonably needed to:
The parking company you select provides the actual parking service and may use your information as an independent data controller. Its own privacy notice may therefore also apply.
Some third-party customer-support or technology suppliers may access or process personal information from outside the United Kingdom. Where UK data-protection law treats this as a restricted transfer, we use an appropriate lawful safeguard, such as UK adequacy regulations or approved contractual safeguards, together with any additional measures required by law.
We use technical and organisational measures intended to protect personal information against unauthorised access, misuse, alteration, loss or disclosure. Access is limited to people and authorised suppliers who need the information for their role or service.
We keep information only for as long as reasonably necessary for the reason it was collected and for applicable legal, tax, accounting, fraud-prevention, complaint and dispute requirements. Different records may therefore have different retention periods. Information relevant to a complaint, investigation or legal claim may be retained for longer where necessary.
After a marketing opt-out, we may retain limited contact information on a suppression record so that we can continue to respect the request.
Cookies and similar technologies help us operate and secure the site, remember choices and understand how the website and booking journey are used. Analytics, advertising or measurement technologies may also be used. Where the law requires consent for non-essential cookies or similar technologies, we ask for that consent through our cookie controls.
Depending on the circumstances, UK data-protection law may give you rights to:
To make a request, contact us using the details below. We may need to verify your identity. Not every right applies in every situation.
Links from our website may take you to services operated by other organisations. We are not responsible for their privacy practices. The independent parking provider selected for your booking may also have its own privacy terms governing the information it uses to provide the parking service.
Our airport parking comparison and booking service is intended for adults and is not directed at children. If we become aware that information about a child has been collected in circumstances where it should not have been, we will take appropriate action.
We may change this Privacy Policy when our services, suppliers, technology or legal obligations change. The current version will be published on this page with its latest revision date.
For privacy questions or to exercise a data-protection right, contact Compare Your Parking Deals using the contact details published on our website.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data-protection regulator. We would welcome the opportunity to consider your concern first.
Compare Your Parking Deals is a trading name of COMPARE HUB LTD.
Company number: 16092287
Registered in England and Wales.
Registered office: 60 Tottenham Court Road, Suite 6820A, Fitzrovia, London, United Kingdom, W1T 2EW.
The registered office is the company's statutory address and is not an airport parking location. For booking or customer-service enquiries, use the contact details shown on the Compare Your Parking Deals website.